kotk's commitment to responsible gaming
kotk believes entertainment should be enjoyable — not a burden. Our responsible gaming tools and guidelines keep you in control at all times.
What is responsible gaming?
Online gaming is entertainment — not a way to earn income. At kotk, we want every player to stay happy, healthy and safe.
Play for fun
Always treat gaming as a source of entertainment. Enjoy every session at kotk — but never play to chase losses. Responsible gaming means knowing your limits.
Set a budget
Set a budget for yourself before each gaming session. Use the deposit limit feature at kotk to stop yourself from depositing more than a set amount. Keeping it at no more than ৳500 is your choice.
Manage your time
Playing for long stretches without a break can increase stress. Use kotk's time-out feature to take breaks between sessions. Maintain a balance between gaming and real life for a healthy lifestyle.
Self-exclusion
If you feel gaming is going beyond your control, choose kotk's self-exclusion option. You can close your account for a set period or permanently — this option is always available.
Prioritise mental health
Never use gaming to escape stress or depression. If you feel your dependence on gaming is growing, contact our support team right away.
Support is always available
kotk's 24/7 live chat support is available in Bengali. Our support team is always ready to help with any questions about gaming issues or account management.
21+ age restriction rule
For adults only
kotk is only for individuals aged 21 or older. We verify age at the time of account creation, and minors are strictly prohibited from accessing the site.
If you know of any minor attempting to access this site, please inform our support team immediately. Protecting children and teenagers is our highest priority.
If there are minors in your home, use parental control software on your device and make sure they cannot access your kotk account. Always keep your login details private.
Tools to keep yourself in control
kotk provides several powerful tools that help you maintain responsible gaming. These features are easy to use and can be activated at any time.
Deposit limit
You can set the maximum amount you can deposit per day, per week or per month. Once a limit is set, reducing it takes effect immediately — increasing it requires a waiting period.
Time-out / break
You can take a break from your account for a set period — 24 hours, 1 week or 1 month. Logging in will not be possible during this time. A short rest can often be very helpful.
Self-exclusion
If you feel gaming is having a negative impact on your life, you can close your account for a set period (6 months, 1 year or permanently) through self-exclusion. During this time, we will not send you any promotional messages.
Loss limit
Set a loss limit to automatically stop gaming after losing a set amount. This protects you from large losses and helps you play with a clear head.
Gaming history review
View your gaming history, deposit amounts and withdrawal details at any time. Understanding your own patterns is the first step in responsible gaming.
Reality check
After playing for a set amount of time, you will receive an automatic reminder — letting you know how long you have been playing. Stay aware, stay healthy.
Signs of problematic gaming
Gaming addiction often develops gradually. If you notice the following signs in yourself or someone close to you, seek help immediately.
Behavioural signs
A tendency to place larger bets to recover lost money.
Hiding the amount of gaming from family or friends.
Thinking about stopping but being unable to do so.
Spending money meant for bills or other essential expenses on gaming.
Feeling restless or irritable when not gaming.
Mental and social signs
Neglecting work, studies or family because of gaming.
Arguments with family or tension in relationships over gaming.
Not sleeping or dreaming about gaming.
Getting upset after a loss and feeling an immediate urge to play again after a win.
Taking on debt or borrowing money from others for gaming.
The golden rules of responsible gaming
Only play within your means
Only bet an amount whose loss would not affect your daily life. Gaming is for entertainment — not for earning a living.
Take regular breaks
Take at least a 10-15 minute break every hour. Get up and walk, drink water, spend time with family. A clear head leads to better decisions.
Accept randomness
The outcome of every game is completely random. There is no strategy or "system" that will always win. Accepting this is the foundation of responsible gaming.
Do not play when angry or upset
Making bets driven by emotion makes it hard to make the right decisions. If you are feeling down or under any other pressure, refrain from gaming.
Stop after a win too
After a big win, withdraw immediately and take a break. It is wise not to bet your winnings again. Reward yourself.
Let your loved ones know
Let a family member or close friend know that you play online games. Their support will help you stay responsible.
Where can you get help?
Gaming problems are a real issue and there is no shame in talking about them. Asking for help takes courage. If you feel gaming is having a negative impact on your life, take action today.
kotk's support team is available in Bengali 24/7. Our trained staff will understand your situation and help you take the right steps — whether that is setting a deposit limit, taking a time-out or choosing self-exclusion.
Remember, responsible gaming is not just for you — it is for your family and loved ones too. A healthy and happy life is the greatest reward.
Contact the kotk support team
For self-exclusion or account management, start the live chat by typing "Responsible Gaming".
Common questions and answers
Enjoy safely
Play responsibly and enjoy the best games at kotk. We are always here to help with anything you need.